FAQ



Your Privacy

Q:   How will you use my personal information?

A:   We respect your privacy. Please review our Privacy Policy.



Technical Questions

Q:   I forgot my password - can you send it to me?

A:   Yes, click here to have your password emailed to you.


Q:   Do I need flash to view the Party Planners?

A:   Yes, click here to download Flash.



Entering the Sweepstakes

Q:   Where can I find the official sweepstakes rules?

A:   Click here for official rules.


Q:   How do I enter?

A:   To enter, complete the sweepstakes registration here.


Q:   Can I enter the sweepstakes more than once?

A:   Yes, you can enter up to 15 times per week. The more you interact with the Corolla Social Driver Party Planner or Community, the more sweepstakes entries you generate. To see what activities generate entries, click here.


Q:   Do I have to purchase something or participate in the Corolla Social Driver program to win?

A:   No, to find out how to enter without purchase or program participation, click here.


Q:   Why can't I see how many entries I have?

A:   We encourage you to enter the sweepstakes over and over again, but unfortunately—because of the potentially high volume of entries—displaying this information for entrants isn't possible.


Q:   When does the sweepstakes begin and end?

A:   Sweepstakes begins 3/12/08 and ends 8/18/08.



Mobile Party Tips

Q:   How do I get party tips sent to my phone?

A:   Click here, then follow the prompts.


Q:   How do I get shopping lists sent to my phone?

A:   Go to the Menu tab for your party theme, view the shopping list, and click the link that says "Send to Mobile Phone."


Q:   What do I do if I'm not getting my mobile messages on my phone?

A:   Please call 1-800-790-6597 for more information.



Party Planners

Q:   How do I plan a party?

A:   Start on the Party Planner page and follow the party planning process.


Q:   How do I cancel a party?

A:   Click the "Party Planner" link in the top navigation bar, then click "Cancel Party" on your party page.


Q:   How do I make edits to my party? Will an email automatically be sent to guests alerting them of the change?

A:   Click the “Party Planner” link in the top navigation bar, make your party edits and click “Send Reminder” to let your guests know about the changes.


Q:   What is included in the Party Planners?

A:   Each themed Party Planner includes a menu, shopping list, playlist, tips, and ideas.


Q:   Can I purchase the suggested playlists?

A:   Yes, you can purchase playlists from iTunes.


Q:   How do I invite friends to my parties?

A:   Click "Add Guests" within your party to add friends' emails, then click "Send Invitation" to create your invitations.


Q:   How do my friends review my party?

A:   They can post comments on your "Party Blog."


Q:   How do I share photos?

A:   Post them to your "Party Blog" or to a Social Drivers Community blog


Q:   Do the recipes in the menu come from the Allrecipes website?

A:   Yes, all recipes found in the Party Planner menus are from Allrecipes.com.


Q:   Can I save the recipes to my Allrecipes Recipe Box from the Party Planner?

A:   Unfortunately, no - but you can use the title of each recipe to search for it on the Allrecipes site, then add them to your Recipe Box as usual. Go to Allrecipes now.



Prizes

Q:   What can I win?

A:   A $150 gift certificate to chefscatalog.com will be drawn and rewarded every other Friday, and one Grand Prize winner will receive a party for up to 100 guests and the title of Supreme Social Driver. For complete details, click here.


Q:   When will winners be notified?

A:   Bi-weekly prize winners wil be notified every 2 weeks beginning March 28, 2008. The Grand prize winner will be notified within 30 days of August 18, 2008. For complete details, click here.



Social Drivers Community

Q:   What is the Social Drivers Community?

A:   Signing up to be a part of the Social Drivers Community allows you to create a profile, post your own party ideas, invite friends to parties, send info to your phone, share party mistakes, review your friends' parties, and share photos.

Q:   How do I create a Social Driver profile?

A:   Click "Start Your Party" from the home page or you can create a profile by posting to one of the Social Drivers Community blogs.


Q:   What information is required to create a Social Driver profile?

A:   First and last name, state, age, email address, and profile password.


Q:   Can I view the Social Drivers Community without having to register?

A:   Yes, anyone can view content in the Social Drivers Community, but you must register to post.


Q:   What should I do if I see inappropriate comments posted?

A:   Click the "Report Inappropriate" link in the Social Drivers Community section.


Q:   I don't see the answer to my question - is there a customer service email I can contact instead?

A:   CustomerRelations@allrecipes.com